Shipping & Processing: Wakanaka endeavours to ship orders the next day after order, however, our general policy is 3-7 business days for order processing and shipping. This excludes weekends and statutory holidays.
Please ensure you shipping and billing details are correct. For inquiries, please email contact us at: info@wakanakanaturals.com
Refund and Exchange: ALL SALES ARE FINAL.
FAQs:
What is the soufflé shelf life?
There is no water in our soufflés, therefore, there is little room for bacteria to grow. Please avoid exposing the product to water. The approximate expiration dates are 12 – 24 months from opening the product.
How much product should I use?
Our souffles are very rich. A little goes a long way. Please use sparingly.
My product has melted?
Our soufflés are made with ingredients that that are temperamental in hot and cold temperatures.To preserve the integrity of the product, keep out of direct heat or sunlight. If the product is left in a warmer temperature for long there is a chance your soufflé will melt. The benefits are still active, and the soufflé is still usable. If it melts, please place in the fridge or in a cool dry place to restore texture.
Can I return or exchange?
All items are final sale and non-refundable. Please make note of your allergies / sensitivities prior to ordering.
Every single person has a unique microbiome and while some scents or formulas will work great for some people, they will be completely different for others.
Where can I contact you?
Please contact us at info@wakanakanaturals.com.